이용약관

These terms apply when you use TrainRox: the apps for iPhone, Apple Watch and Android, the web app at app.trainrox.com and the website at www.trainrox.com. TrainRox is run by STELLAR APPS S.L., a company registered in Spain (NIF B21711221), with its registered office at Calle Miret i Sans 7, 08034 Barcelona, Spain (“we”, “us”).

By creating an account or using TrainRox you agree to these terms. If you don’t agree, please don’t use TrainRox. How we handle your data is explained in our Privacy Policy.

Who can use TrainRox

You must be at least 16 years old. If we learn that an account belongs to someone younger, we restrict or close it. You need an account for most features, and you are responsible for keeping your sign-in details safe and for what happens in your account.

Your health and safety

TrainRox gives you training plans, workouts and pace targets for hard physical exercise. It is not medical advice and it does not replace a doctor, physiotherapist or qualified coach.

Check with a doctor before starting a training plan, especially if you have a medical condition, an injury, are pregnant or haven’t trained in a while.
Stop and get help if you feel pain, dizziness, chest discomfort or shortness of breath beyond normal effort.
Adjust any session to your own fitness, and train in a safe place with equipment you know how to use.

You train at your own risk. To the extent the law allows, we are not responsible for injuries or health problems that come from following a workout or plan.

Training plans and AI

Training plans and some workouts are generated with the help of AI from the information you give us. We review how the generator works, but individual sessions can contain mistakes or be unsuitable for you. Use your judgment, and tell us at [email protected] if something looks wrong.

Race results and athlete pages

Results, split times and athlete pages come from results published by race organisers. We try to keep them accurate but they can contain errors, and they are provided for information only. Errors in an official result have to be corrected by the race organiser. Race and event names are used only to identify the events; TrainRox is not affiliated with, endorsed by or sponsored by any race organiser.

Rankings, records, points and the League are our own calculations from those results. They are not official results, rankings or qualifications of any race or organiser. Estimated finish times, pace targets and predictions are estimates, not results; your actual race can differ.

Results and athlete pages are there to follow and compare races. Don’t use them to make decisions about people or to build profiles of athletes.

If you claim an athlete page, you must be that athlete. We may check that you are, and we may refuse or remove a claim. Anything you add to your page, such as a bio, photo or social media links, is public. A claim doesn’t let you hide or change accurate results. To correct our copy of your results or have them anonymised, see our Privacy Policy or write to [email protected].

TrainRox Plus

Some features need a TrainRox Plus subscription. The features included, the price and the billing period are shown before you buy.

Where you buy decides who bills you.

App Store or Google Play: Apple or Google charges you, and their terms apply to the payment, renewals and refunds. Manage or cancel the subscription in your App Store or Google Play account settings.
Our website: payments are processed by Stripe, which acts as the reseller (merchant of record) and handles sales tax. Manage or cancel the subscription from the link in your receipt email, or write to [email protected].

Renewal. Subscriptions renew automatically at the end of each period at the price then in effect, until you cancel. Cancelling stops the next renewal; you keep Plus until the end of the period you have paid for. If we change the price, we will tell you before it applies to your next renewal, and you can cancel before then.

Free trials. If your subscription starts with a free trial, you will be charged when the trial ends unless you cancel at least 24 hours before it does.

Your right to withdraw (EU and UK). If you live in the EU or the UK and subscribe on our website, you can withdraw within 14 days of your first payment by writing to [email protected]. We refund the payment, minus a proportional amount for the days you had Plus. Purchases through the App Store or Google Play follow Apple’s or Google’s refund process.

Apps from the App Store

If you downloaded TrainRox from the App Store, Apple’s Licensed Application End User License Agreement also applies. If it conflicts with these terms, these terms apply to the extent Apple’s agreement allows. Apple is not responsible for TrainRox or its support.

Connected services

TrainRox can connect to Apple Health, Strava and Bluetooth heart rate monitors. Those services have their own terms, and we are not responsible for their availability or for how they handle your data. You can disconnect them at any time.

Your content

Workouts, notes, photos and anything else you add to TrainRox remain yours. You give us permission to store, process and display that content only as needed to run TrainRox for you, and, for content you share with followers or publicly (such as a workout, a comment, an athlete page or a leaderboard entry), to show it to the people who can see it, with your name and photo. Comments you leave on other people’s posts stay visible to them until you or we delete them. All of it is deleted with your account.

Don’t post anything that is unlawful, that you don’t have the right to share, or that impersonates someone else. We may remove content that breaks these rules or the community rules below.

TrainRox lets you follow other people, share your workouts with your followers or publicly, and like and comment on what others share. What is shown and to whom is explained in our Privacy Policy, and you control it in Settings, then Privacy controls. Race results are public whatever your settings. Followers you approve keep seeing your Followers content until you remove them.

You are responsible for what you post, including your name, username, photo and bio. Don’t post:

harassment, bullying, threats, or hate against anyone or any group
sexual content, or content that glorifies violence or self-harm
content that pretends to be someone else, or workouts and results that aren’t real
other people’s personal data, photos or content you don’t have the right to share
spam, advertising, or links to scams

How we moderate. We don’t check content before it is posted, apart from an automatic filter that refuses a short list of slurs in comments, names and bios. Anyone can report a post, a comment or a profile from its menu, and block or mute a person. A comment reported by three different people is hidden automatically until we review it. Our team reviews reports and may hide or remove content, restrict features, or close an account that breaks these rules. When we hide something you posted, we tell you in your inbox and why. If you disagree with a decision, or want to tell us about content you can’t report in the app, write to [email protected] and we will look at it again. Authorities can reach us about content on TrainRox at [email protected].

Your contacts. If you use contacts matching, you confirm that you may use the email addresses in your address book for it. Invitations to TrainRox go only to people you pick, one at a time.

Using TrainRox fairly

Don’t misuse TrainRox. That includes trying to break or overload it, getting around subscription or security limits, accessing other people’s accounts, or reselling TrainRox or its content without our permission.

Our content

TrainRox, its design, workouts, text and software belong to us or our licensors. You may use them for your own personal training, but you may not copy, sell or redistribute them without our permission.

Suspending or closing your account

You can delete your account at any time in Settings. We may suspend or close an account that seriously or repeatedly breaks these terms or the community rules, and we will tell you why unless the law prevents us. If we close your account without a good reason under these terms, we will refund any part of a subscription bought on our website or on Google Play that you have paid for and not used. We can’t issue refunds for App Store purchases, but you can ask Apple for one.

Deleting your account does not cancel an App Store or Google Play subscription. Cancel it in your store account settings as well.

Changes to TrainRox and to these terms

TrainRox changes over time: we add, change and sometimes remove features. We may also update these terms. If a change significantly affects you, we will tell you in the app or by email before it applies. If you keep using TrainRox after that, the new terms apply; if you don’t agree, you can stop using TrainRox and delete your account.

Our responsibility

We provide TrainRox with reasonable skill and care, but we can’t promise it will always be available, error free or suited to your particular goals.

To the extent the law allows, we are not liable for indirect losses, or for losses caused by things outside our reasonable control, and our total liability to you is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, such as for death or personal injury caused by our negligence, for fraud, or your rights as a consumer.

Law and disputes

These terms are governed by Spanish law. If you are a consumer living in another country, you also keep the protection of the mandatory consumer laws of that country, and you can bring a claim in the courts where you live.

If you have a problem, please write to [email protected] first. Most issues can be solved that way.

Contact

STELLAR APPS S.L., Calle Miret i Sans 7, 08034 Barcelona, Spain. Email: [email protected] for help with TrainRox, [email protected] for legal and privacy matters.